7 days a weekSupport for care homes
24/7 monitoringIssues caught early
Remote & on-siteHelp where you need it
Rapid responseMinimal downtime
Reliable IT support tailored to your care home
We’re a dedicated provider of IT support for nursing and care homes, combining technical expertise with a compassionate approach.
Downtime can have serious implications for resident care, so we offer support 7 days a week, proactive monitoring and rapid response designed to minimise disruption. We also train your staff so they’re confident with the technology they use every day.
- Care management and electronic records software
- Computers, servers, printers and devices
- Training and ongoing support for staff
Everything your home relies on, supported
From the care software at the nurses’ station to the printers in the office, we keep it working.
Remote and on-site support
Fast remote troubleshooting keeps staff productive and costs down, while our engineers attend on-site for hardware, installations and hands-on help.
IT support 7 days a week
Care homes never close, so critical systems must always be working. Nursing and care homes can have technical support 7 days a week, all year round.
Software support
We help you implement and maintain care management software, electronic health records and the specialised applications your care depends on.
Proactive monitoring
Monitoring and preventative maintenance keep the systems that support vulnerable residents safe, functional and efficient.
Hardware support
Supplying, installing and maintaining computers, servers, printers and the devices that are integral to daily operations.
Staff training
Training and ongoing education so your team feels confident using the technology at their disposal.
Fix problems before they cost you time and money
A proactive approach that keeps your systems available, secure and running smoothly.
24/7 proactive monitoring
We monitor and analyse systems, networks and applications to resolve potential issues before they escalate into significant problems or outages.
Preventative maintenance
Routine automatic maintenance improves the performance, reliability and lifespan of your systems, minimising downtime and enhancing security.
Rapid response times
We prioritise quick reactions to IT issues, minimising downtime and ensuring your operations run smoothly.
Cost-effective solutions
Top-tier IT support without the overhead of an in-house team. Our scalable services adjust to your changing needs as you grow.
Expertise and experience
A team of highly skilled IT professionals with experience across many industries, staying current with the latest technologies and best practice.
Tailored solutions
Every organisation is unique. We take the time to understand your needs and challenges, then tailor solutions to your goals and budget.
Professional, reliable and affordable IT solutions
The same proactive service for businesses of all sizes, from small offices to larger organisations.
Business IT Support
Proactive monitoring, fast response and support that helps your business grow.
Learn more
Cloud Services
Set-up, migration and management of your cloud infrastructure, including Microsoft 365.
Learn more
Backup & Disaster Recovery
Reliable backup and recovery that keeps your company data safe, secure and recoverable.
Learn moreIT Consultancy
We evaluate, design and deliver technology strategies that align with your business goals.
Learn more
IT Security
Protect your organisation’s sensitive data and systems from today’s cyber threats.
Learn moreNot sure what you need?
Talk to our team for a free, no-obligation consultation.
Get in touchIT support within 50 miles of Solihull
We’re a Solihull-based IT support company looking after nursing and care homes and businesses across the Midlands, from Birmingham and Coventry to Leicester, Worcester and Stoke-on-Trent.
Our office is on Widney Lane in Solihull, so engineers can reach you for on-site visits, and remote support resolves most issues straight away, wherever you are.
West Midlands
Solihull, Shirley, Knowle, Dorridge, Birmingham, Coventry, Sutton Coldfield, West Bromwich, Halesowen, Dudley, Walsall, Stourbridge, Wolverhampton
Warwickshire
Coleshill, Kenilworth, Warwick, Bedworth, Leamington Spa, Alcester, Atherstone, Nuneaton, Stratford-upon-Avon, Rugby
Worcestershire
Redditch, Bromsgrove, Droitwich Spa, Kidderminster, Evesham, Worcester, Pershore, Malvern
Staffordshire
Tamworth, Lichfield, Cannock, Rugeley, Burton upon Trent, Stafford, Uttoxeter, Stone, Stoke-on-Trent, Newcastle-under-Lyme, Leek
Leicestershire & Rutland
Hinckley, Lutterworth, Ashby-de-la-Zouch, Coalville, Leicester, Loughborough, Market Harborough, Melton Mowbray, Oakham
Northamptonshire
Daventry, Brackley, Towcester, Northampton, Kettering, Corby, Wellingborough
Oxfordshire
Banbury, Chipping Norton, Bicester, Witney
Gloucestershire
Chipping Campden, Moreton-in-Marsh, Tewkesbury, Stow-on-the-Wold, Cheltenham, Gloucester, Cirencester, Stroud
Shropshire
Bridgnorth, Telford, Newport, Ludlow, Church Stretton, Market Drayton, Shrewsbury
Herefordshire
Bromyard, Ledbury, Leominster, Hereford, Ross-on-Wye
Derbyshire & Nottinghamshire
Swadlincote, Derby, Long Eaton, Ashbourne, Ilkeston, Belper, Nottingham
Distances are measured in a straight line from Solihull. Not listed, or further afield? Our remote support and monitoring work anywhere in the UK, so do get in touch.
Care home IT questions answered
Why do nursing and care homes need IT support?
IT support keeps the essential systems that manage resident care, staff communication and health records running smoothly. It strengthens data security, streamlines administration and supports compliance, so downtime never gets in the way of care.
Why should you outsource IT support?
Outsourcing gives you specialist expertise and modern technology without the overhead of an in-house team. Your staff can focus on providing quality care rather than troubleshooting technical problems.
How much does outsourcing your IT support cost?
It depends on the size of your home or group, the complexity of your systems and the level of support you need. Book a free consultation and we’ll give you a clear quote.
What hours do you provide support?
Our standard support hours are 9:00–17:00 on normal working days, and nursing and care homes can benefit from support 7 days a week throughout the year.
Let’s talk about your IT
Book a free consultation with our Solihull team. We’ll review your setup and recommend support that fits your organisation and budget.